Welcome to Telluride Lodging LLC. By using our website, requesting information, or entering into a residential property management agreement with us, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services or site.
1. Acceptance of terms
These terms govern your use of our website and general framework for our residential property management services. A separate written management agreement (or similar contract) signed by you and Telluride Lodging LLC (“we,” “us,” “our”) controls specific fees, scope, and duties for each property. If the management agreement conflicts with these terms on a particular point, the management agreement prevails for that property.
2. Services we provide
We offer professional residential property management, which may include, depending on your agreement:
- Marketing, leasing, and lease administration for residential units
- Tenant screening and move-in coordination
- Rent collection and security deposit handling as permitted by Colorado law
- Maintenance coordination, vendor oversight, and emergency response procedures
- Periodic inspections and documented property visits where agreed
- Owner financial reporting and disbursements
- Communication with HOAs or associations when applicable and authorized
We perform services in accordance with applicable Colorado and local law, fair housing obligations, and the terms of your management agreement.
3. Owner responsibilities
Owners agree to:
- Provide truthful information about the property, title, insurance, and any known defects or liens material to management
- Maintain property insurance and, where required, comply with HOA rules and assessments
- Fund reserves or repairs as agreed, and approve extraordinary expenses per the management agreement
- Not instruct us to act unlawfully or discriminatorily
- Notify us promptly of changes in ownership, contact information, or bank accounts for disbursements
4. Fees and billing
- Management fees, leasing fees, and other charges are set out in your management agreement or fee schedule
- Unless stated otherwise, fees are earned as described in the agreement and may be deducted from rents collected where permitted
- Owners remain responsible for property expenses (taxes, mortgage, utilities not tenant-paid, etc.) as applicable
5. No guarantee of results
We use professional judgment to market properties, select tenants, and operate accounts, but we do not guarantee rental income, occupancy rates, appreciation, or outcomes of any dispute with tenants or third parties.
6. Third parties and vendors
We may engage licensed or qualified vendors for repairs and services. Vendor warranties are between you or the property and the vendor unless we agree otherwise in writing. We are not liable for vendor negligence except to the extent caused by our own failure to exercise reasonable care in selection or oversight.
7. Website use
- Content is for general information and marketing; it is not legal, tax, or investment advice
- You may not scrape, hack, or misuse the site or attempt unauthorized access to our systems
- We may change or discontinue site features without notice
8. Intellectual property
Website text, layout, and logos used by Telluride Lodging LLC are protected by applicable intellectual property laws. You may not copy or reuse them without our written permission unless limited fair use applies.
9. Limitation of liability
To the fullest extent permitted by law, Telluride Lodging LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from use of the website or services. Our aggregate liability for claims relating to the website (excluding services solely governed by a signed management agreement) shall not exceed the greater of (a) the amount you paid us in the three months preceding the claim or (b) one hundred U.S. dollars. Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the maximum permitted by law.
10. Indemnity
You agree to indemnify and hold harmless Telluride Lodging LLC and its personnel from claims arising from your inaccurate information, unlawful instructions, or misuse of the property, except where caused by our gross negligence or willful misconduct as finally determined by a court.
11. SMS text messaging
If you opt in to SMS:
- You may receive messages regarding appointments, maintenance, payments, and account updates, and with separate consent, occasional promotions
- Message frequency varies; carrier charges may apply
- Reply STOP to opt out; reply HELP for help
- Support: info@telluridelodgingllc.com or (470) 600-8029
We do not sell phone numbers or SMS opt-in data for unrelated marketing. See our Privacy Policy.
12. Governing law
These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules that would apply another state’s laws. Venue provisions in your management agreement, if any, apply to disputes under that agreement.
13. Changes
We may update these terms by posting a revised version and updating the “Last updated” date. Continued use of the website after changes constitutes acceptance unless applicable law requires additional notice.
14. Severability
If any provision is held invalid, the remainder remains in effect.
15. Entire agreement (website)
For website use, these terms and the Privacy Policy are the entire agreement. Property-specific rights and duties are in your signed management agreement and addenda.
16. Contact
Telluride Lodging LLC
101 E Colorado Ave, Telluride, CO 81435
Phone: (470) 600-8029
Email: info@telluridelodgingllc.com
Website: https://telluridelodgingllc.com
By using our website or engaging our services, you acknowledge that you have read and agree to these Terms and Conditions, subject to any separate written management agreement for your property.